Do you need more keys? Please note that only shareholders have a right to order more keys. If a tenant is picking up keys from a house managing agency, they must present a letter of attorney drawn up by a shareholder. The person who ordered a key has a chance to tell from which lock shop they want to pick up the key from. Please keep in mind that the lock shop must be authorized by Abloy. The lock shop will inform the customer when the key can be collected. One must verify their identity when picking up a key.